Vertical Tub - Leaking/Dripping
If you are experiencing a leak on your Vertical Tub, the first step is determining exactly where the water is coming from.
1. Chiller Leaking
If you notice water leaking from the chiller, a loose or improperly seated hose clamp is one of the most common causes.
Fix
- Check all hose clamps connected to the chiller to see if/which one is leaking
- Tighten any loose hose clamps – 📹 Video: How to Tighten Hose Clamps
If tightening the hose clamp does not resolve the leak, please contact our support team for further assistance.
2. Filter Housing Leaking
If you are experiencing a leak from the filter housing:
- Make sure the O-ring is seated properly inside the filter housing cap
- Ensure the filter housing is hand tightened
Please note: if you see water droplets underneath the filter housing, this is often condensation rather than a leak.
3. Lower Bulkhead Leaking
If you notice a leak at the lower bulkhead, you may need to simply tighten the bulkhead. Or it may have cracked from overtightening during installation.
Fix
- Tightening the bulkhead – 📹 Video: How to tighten bulkhead
- If you see a crack in bulkhead, contact us and we'll send you a replacement bulkhead. 📹 Video: How to replace bulkhead
⚠️ When reinstalling, avoid over-tightening fittings. This is the most common cause of bulkhead cracks.
4. Leak at the Drain Valve
If you notice a leak around the drain valve:
- Confirm the drain valve is fully closed
- Check that all threaded connections are tightened securely
- Inspect the valve for any visible cracks or damage
If the leak continues, please send us a photo or video so we can review the issue and advise next steps.
Leaking from Somewhere Else?
If you can pinpoint where the leak is coming from, please take a video and upload it here so we can help troubleshoot with you.
Need More Help?
Please contact our support team and we'll help troubleshoot.
Feel free to upload videos here so we can review your situation and advise next steps.
Text/Call: (909) 232-8920
Email: customerservice@coldcreektubs.com





