FAQ's

Yes, our tubs are built to withstand both hot and cold weather. Made from premium polyethylene (similar to Yeti products), with marine-grade EVA foam on surfaces for durability, water resistance, and non-slip, they perform well in extreme conditions. The tub has 4" of insulation, and the lid has 2", keeping the water at consistent temperature. Additionally, our 1/2 HP chiller is designed to maintain temperatures as low as 39°F.

For extreme conditions:

Cold Weather: If temperatures drop below 5°F for a prolonged period (over a week), we recommend draining the water to prevent freezing. The circulation system will still keep water moving, and a thin layer of ice can be broken up if needed.  Even in freezing conditions, the water circulation system will keep water  moving. If a thin layer of ice forms on the surface, you can easily break it up or pour warm water on top. The tub and plumbing will remain in good condition. For more information on Cold Weather Performance, check out the link here.

Hot Weather: Our tubs are also designed to perform well in high temperatures. We’ve had tubs placed in places like Palm Springs, where temperatures reached 115°F in the summer.

If you have any questions or issues, feel free to reach out—we're happy to assist!

Our tubs feature an advanced filtration and ozone purification system, paired with the largest filter (20 inches). This ensures your water stays clean and clear 24/7, without the need for chemicals or frequent water changes. (For commercial use, we recommend our commercial maintenance package.)

Changing the filter is a breeze. For optimal performance, we recommend replacing the 20-inch filter every 2-5 months, depending on usage, and changing the water twice a year.

Setting up your Cold Creek Tub is simple:

• Electrical Outlet: Requires a standard 110V outlet (extension cord can be used).
• Water Connection: A nearby garden hose to fill and drain the tub.
• Space & Ventilation: Leave clearance around the three grills/vents for easy access to the chiller, controls, and filter.
• Placement: Set the tub on a flat surface, indoors or outdoors.

Cold water therapy involves immersing the body in cold water for a short period. Used for centuries by athletes to reduce inflammation and muscle soreness, this method benefits both physical and mental well-being. Cold exposure activates the sympathetic nervous system, releasing neurotransmitters like norepinephrine and dopamine, which improve blood flow, reduce inflammation, boost mood, and enhance overall wellness.

Just a few minutes of cold exposure can invigorate your body and mind, leaving you feeling more energized, focused, and resilient!

Cold water immersion provides a range of scientifically backed benefits for both physical and mental health, including:

Enhanced Muscle Recovery: Aids in faster recovery and improved performance.

Boosted Metabolism: Stimulates metabolic processes.

Improved Circulation: Enhances blood flow and nutrient delivery.

Reduced Inflammation: Alleviates swelling and soreness.

Increased Energy Levels: Revitalizes both body and mind.

Support for Mental Well-Being: Elevates mood and reduces stress.

Resilience Building: Strengthens mental toughness over time.

Better Sleep: Promotes restful and restorative sleep.

Strengthened Immune System: May enhance immune function.

Sharpened Mental Clarity: Improves focus and cognitive performance.

Anyone looking to enhance their overall health and well-being! Incorporating cold plunges into a wellness routine can provide a holistic approach to improving physical and mental health.

Starting your cold plunging journey can be a thrilling adventure! While it might feel a bit uncomfortable at first, after a few sessions, you’ll see just how rewarding those few minutes can be.

Start with a temperature that feels uncomfortably cold yet manageable. Most people start with 1-2 minutes and gradually increase your time as you acclimate. Our tub is designed for all body types, allowing you to control the depth of your plunge by pressing your toes against the end.

Embrace the process and enjoy the benefits!

The ideal temperature is one that you can commit to. Begin with a temperature that is tolerably cold and gradually decrease it as your body adapts. Aim for a level that feels challenging but manageable.

Start with brief exposure times and gradually increase as your body acclimates. Consistency is key. Always listen to your body.

Contact us for personalized guidance if needed.

Once you've positioned your tub, setup typically takes between 5 to 10 minutes before you can start filling it with water. No tools required. Detailed step-by-step video instructions are available on our website.

We wanted to start using a cold tub and purchased a competitor’s premium tub for over $10,000. We quickly realized that they charge so much because they don’t make the key components. It’s like buying from a middle man. Our family has been manufacturing products for over 25 years and was able to make an even better product at a substantial savings to you.

Shipping
Free, next-business-day shipping straight to your door! Once your tub is shipped, it will arrive quickly and hassle-free. For Hawaii, Alaska, and U.S. territories, please allow an additional 2-3 weeks for delivery. International orders may vary.

Delivery
Your tub ships vertically on a pallet via FedEx freight. Once it arrives at your door, it’s only 170 lbs, so you'll just need a hand to get it off the pallet and into place. Setting it up is simple: just plug in the chiller, screw on the filter, fill with water, and you're all set!

Changing the temperature of any cold tub isn’t an instant process; therefore, we felt an app simply over complicated the process and added unnecessary cost. Changing the temperature on Cold Creek Tubs takes only seconds and can actually be faster than with most apps. Simply open the side vent and reduce or increase the temperature. That’s it.

Cold immersion is a transforming event that requires discipline, drive and determination. Staring at a timer counting down just makes the process more difficult and adds stress to a time when you should be focusing on a clear mind and a relax body. Many have found that listening to music while using your phone’s timer is the best way to control your length of stay.

Absolutely. We have partnered with Affirm and Shop Pay to provide low-interest financing that meet your desired payment needs. Just select your preferred partner at check out.

We understand that sometimes things don't work out the way you planned, and we're here to make sure you're happy with your purchase. If you need to return your cold tub, please review our refund policy below.

• Return Period: You have 30 days from the date of purchase to return your Cold Creek Tub. 
• Condition: The tub must be in new condition, with all original packaging and accessories.
• Refund: We will refund the full purchase price of the tub minus a restocking fee of 15% and the cost of shipping.

We are currently only shipping to US Territories, Puerto Rico and Australia. In areas that use 220V outlets, a step up, step down convertor will be required.