FAQ's

Always cold, always clean. We’re committed to providing a premium cold tub experience at a price that’s right. As the manufacturer, we take pride in making each tub in-house with the highest-quality materials. By cutting out the middleman, we pass the savings directly to you, delivering top-tier products without the inflated cost.

No external hoses, no clutter—just a beautifully enclosed, minimalist design that looks great anywhere. Whether it’s your backyard, gym, or a space in your home that even your wife will love!

To keep things low-maintenance and easy to use, we’ve integrated an ozone purification system and a 20-inch filter. The 1/2 HP chiller ensures consistent cooling, while the insulated tub and lid maintain cold temperatures and conserve energy.

Check out our Product Breakdown video to learn more!

Yes, our tubs are designed for both hot and cold weather. With 4” of insulation in the tub, 2” in the lid, and a 1/2 HP chiller, they're built to endure various climates. Made from premium polyethylene (similar to Yeti products) and reinforced with marine-grade EVA foam, they are water-resistant, non-slip, and long-lasting. Check out our insulation video here.

For optimal longevity, we recommend placing your Cold Creek Tub in a covered area, such as under a patio or in your garage, to help protect it from the elements.

Hot Weather: Our tubs perform well in high heat. Customers in regions like Palm Springs, Texas, and Arizona have experienced excellent performance where temperatures are 100°F.

Cold Weather: Our tubs are built with heavy insulation and continuous water circulation, allowing them to operate in temperatures as low as 20°F for extended periods without issues. Many of our customers in colder climates like Spokane, Utah, and New York leave their tubs running through the winter without any problems. However, if temperatures drop below 20°F for an extended period, we recommend removing the chiller and pump to prevent freezing and storing them indoors. For extreme cold—especially if temperatures fall below 5°F for a week or more—we advise draining the water to avoid freezing.

For more details, check out our Cold Weather Performance page.

Our Cold Creek Tubs are designed to keep your water cold and clean with minimal effort. Thanks to a fully enclosed and fully insulated design, maintaining the water quality is simple and efficient. The built-in ozone purification system and large 20-inch filter, work together to ensure optimal performance with little maintenance.

The ozone purification system automatically cleans the water, while the large filter helps remove debris and contaminants. The continuous water circulation keeps the water fresh, and you won’t need chemicals or frequent water changes.

Maintenance:
For residential use, we recommend replacing the filter every 2-5 months (depending on usage) and changing the water every 3-6 months.

For commercial use, we suggest more frequent filter and water changes, using our commercial maintenance kit, to ensure optimal performance.

With this simple maintenance routine, you can enjoy clean, refreshing water with minimal effort!

Setting up your Cold Creek Tub is straightforward and no extra hassle. Below are the key requirements:

Electrical Outlet:
The tub requires a standard household outlet (110V, 15 Amp). An extension cord can be used if needed. Our tub draws about 4 amps when the chiller is running (activates only when needed to maintain your set temperature).

Water Connection:
A nearby garden hose to fill and drain the tub.

Space & Ventilation:
We recommend leaving 12 inches of clearance around the 3 vents for easy access to the chiller, controls, and filter.

Placement:
Set the tub on a flat surface, indoors or outdoors.

Setting up your tub is straightforward: just install the chiller, filter, plug it in, fill it with water, and you're good to go!

For guidance, we’ve provided detailed, step-by-step video instructions to walk you through the setup process. Check out the video here: Step-by-Step Setup Video.

Maintaining your Cold Creek Tub is low maintenance & simple. Here are the key steps:

Changing the Filter:

• We suggest replacing the 20-inch filter every 2-5 months (depending on usage) to keep the water clean and clear. For commercial use, replace more frequently.
• If the jet slows down, that’s a good sign it’s time to change the filter.
• Replacement filters are available on our website.
• For a detailed guide, check out our Changing the Water Filter video.

Draining the Tub:

• We suggest draining and refilling your water every 3-6 months for optimal performance. For commercial use, swap the water more frequently.
• For a detailed guide, check out our How to Drain Your Tub video.

Steps to Drain the Tub:

1. Attach the garden hose to spigot on tub
2. Open the valve and power off
3. Discard the water through the hose
4. Refill the tub with a hose

We ship all orders within 1 week when in stock, and we ensure that everything you need to get started is included.

Our tubs are shipped vertically on a pallet via FedEx Freight with white glove delivery. FedEx will bring your tub to your room of choice and can even remove the packaging. Setting up your tub is straightforward: just install the chiller, filter, plug it in, fill it with water, and you're good to go!

For deliveries to Hawaii, Alaska, and U.S. territories, please allow an additional 2-3 weeks for delivery. International orders may vary.

Cold water immersion is a personal experience, as tolerance levels vary from person to person.

The ideal temperature is one that challenges you without pushing you beyond your limits. As neuroscientist Andrew Huberman suggests, "The water should be cold enough that you are uncomfortable and want to get out, but it is still safe to remain in for one to three minutes."

We recommend starting with a temperature that feels tolerably cold and gradually decreasing it as your body adapts. The most effective cold water immersion is one that submerges the body up to the neck, ensuring maximum benefits.

Consistency is key, and it’s important to always listen to your body. If you're unsure about the right approach, feel free to contact us for personalized guidance.

Cold water immersion provides a range of scientifically backed benefits for both physical and mental health, including:

Enhanced Muscle Recovery: Aids in faster recovery and improved performance.

Boosted Metabolism: Stimulates metabolic processes.

Improved Circulation: Enhances blood flow and nutrient delivery.

Reduced Inflammation: Alleviates swelling and soreness.

Increased Energy Levels: Revitalizes both body and mind.

Support for Mental Well-Being: Elevates mood and reduces stress.

Resilience Building: Strengthens mental toughness over time.

Better Sleep: Promotes restful and restorative sleep.

Strengthened Immune System: May enhance immune function.

Sharpened Mental Clarity: Improves focus and cognitive performance.

Cold water therapy involves immersing the body in cold water for a short period. Used for centuries by athletes to reduce inflammation and muscle soreness, this method benefits both physical and mental well-being. Cold exposure activates the sympathetic nervous system, releasing neurotransmitters like norepinephrine and dopamine, which improve blood flow, reduce inflammation, boost mood, and enhance overall wellness.

Just a few minutes of cold exposure can invigorate your body and mind, leaving you feeling more energized, focused, and resilient!

Anyone looking to enhance their overall health and well-being! Incorporating cold plunges into a wellness routine can provide a holistic approach to improving physical and mental health.

Starting your cold plunging journey can be a thrilling adventure! While it might feel a bit uncomfortable at first, after a few sessions, you’ll see just how rewarding those few minutes can be.

Start with a temperature that feels uncomfortably cold yet manageable. Most people start with 1-2 minutes and gradually increase your time as you acclimate. Our tub is designed for all body types, allowing you to control the depth of your plunge by pressing your toes against the end.

Embrace the process and enjoy the benefits!

When we first got into cold plunging, we were shocked by the price tags on some premium tubs—some were over $10k! While they had all the features we wanted, the cost was hard to justify. After discovering that many of these high prices were due to outsourced components, this got us thinking...could we make a cold tub with all the premium features at an affordable price?

Our family has been manufacturing products for over 25 years and was able to design and produce a top-quality product while cutting out the middleman. By being the manufacturer, we’re able to pass the savings directly to you—no markup, just value.

Changing the temperature of any cold tub isn’t an instant process; therefore, we felt an app simply over complicated the process and added unnecessary cost. Changing the temperature on Cold Creek Tubs takes only seconds and can actually be faster than with most apps. Simply open the side vent and reduce or increase the temperature. That’s it.

Cold immersion is a transforming event that requires discipline, drive and determination. Staring at a timer counting down just makes the process more difficult and adds stress to a time when you should be focusing on a clear mind and a relax body. Many have found that listening to music while using your phone’s timer is the best way to control your length of stay.

Absolutely. We have partnered with Affirm and Shop Pay to provide low-interest financing that meet your desired payment needs. Just select your preferred partner at check out.

We understand that sometimes things don't work out the way you planned, and we're here to make sure you're happy with your purchase. If you need to return your cold tub, please review our refund policy below.

• Return Period: You have 30 days from the date of purchase to return your Cold Creek Tub. 
• Condition: The tub must be in new condition, with all original packaging and accessories.
• Refund: We will refund the full purchase price of the tub minus a restocking fee of 15% and the cost of shipping.

We are currently only shipping to US Territories, Puerto Rico and Australia. In areas that use 220V outlets, a step up, step down convertor will be required.