FREQUENTLY ASKED QUESTIONS
Everything you need to know about Cold Creek Tubs
ABOUT COLD CREEK TUBS
Why Cold Creek?
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With over 25 years of manufacturing experience, we build high-quality cold tubs in-house — no middlemen, just expert craftsmanship, honest pricing, and more value. Finally, a premium cold tub, without the premium price.
Sleek, fully enclosed design
No bulky external hoses or clutter. Just a clean, minimalist design that looks great anywhere, even your wife will approve.
Easy to use, low maintenance
Setup is quick and easy — just connect the chiller and filter, plug it in, fill with water, and you're ready to go. Maintenance is simple — the filter and built-in ozone system work together to keep your water clean with minimal upkeep.
Always cold, always clean
Our tubs feature a built-in ozone purification system and filter to keep your water clean, plus a powerful chiller and superior insulation to ensure it stays cold always ready.
Built by Us
Family-owned and operated, designed and assembled in-house by our team. When you call, you're talking directly to the people who build and stand behind your tub.
Why Are We More Affordable?
Direct pricing from us, the manufacturer—no middlemen, just value.
When we first got into cold therapy, we were shocked to see some premium tubs costing over $10,000. Much of that pricing came from outsourced components and distributor markups.
With 25+ years of manufacturing experience, we knew we could build a better tub at a better price. By designing and producing everything in-house, we cut out the middleman and pass the savings directly to you — without compromising quality.
Read more about us →
Vertical vs. Horizontal: Which Is Right for Me?
Both tubs deliver the same premium cold therapy experience—it simply comes down to the style that best fits your lifestyle and preferences.
Horizontal Tub
- Larger interior with a more spacious feel
- Ideal for longer, spacious, more relaxed cold therapy sessions
- Easy entry and exit
- Large 20" filter with lower maintenance (every 2–3 months)
Best for: Those who prefer maximum comfort, minimal maintenance, easier accessibility, and more spacious plunges.
Vertical Tub
- Compact footprint
- Upright seated position
- Quick, efficient daily plunges
- Monthly filter maintenance
- Available as a Full Setup (chiller + filtration) or Tub-Only (ice method)
Best for: Those looking to save space or who enjoy a quicker, invigorating plunge.
Still deciding? Browse our Customer Setups to see how both tubs look in real homes and find the best fit for your space.
COLD WATER THERAPY
Benefits of Cold Plunging
Anyone looking to enhance their overall health and well-being! Incorporating cold plunges into a wellness routine can provide a holistic approach to improving physical and mental health.
Cold water immersion is an ancient wellness practice now backed by modern medical research. It offers a wide range of physical and mental health benefits, including:
- Reduced Inflammation
- Enhanced Muscle Recovery
- Increased Energy Levels
- Boosted Metabolism
- Improved Circulation
- Better Mood
- Resilience Building
- Strengthened Immune System
- Better Sleep
- Sharpened Mental Clarity
👉 Read more about the health benefits of cold water immersion.
How Long & How Cold?
The ideal temperature is one that you can commit to. Begin with a temperature that is tolerably cold and gradually decrease it as your body adapts. Aim for a level that feels challenging but manageable.
Start with brief exposure times and gradually increase as your body acclimates. Consistency is key. Always listen to your body.
Contact us for personalized guidance if needed.
HORIZONTAL TUB
Electrical & Setup Requirements
Cold Creek Tubs are designed for simple setup — no plumbing or special wiring needed.
Electrical: 120V / 15A standard household outlet (3-prong plug). We recommend a 12-gauge heavy-duty outdoor extension cord when needed (Example Extension Cord)
Water: Hose connection nearby for filling and draining (shorter hoses drain faster and reduce pressure on the pump)
Delivery Information
We ship via FedEx Freight Premium Delivery. Once your tub ships, you'll receive an email from FedEx to schedule a convenient delivery window. Transit time is typically 2–5 business days, depending on your location.
On delivery day, FedEx will bring the tub to the room of your choice and remove all packaging.
From there, setup is quick and plug-and-play. Simply connect the chiller and filter, plug the unit into a standard 120V outlet, fill the tub with water, and set your desired temperature.
For a step-by-step walkthrough, check out our Delivery Instructions and Delivery Overview Video.
Setup Instructions
Setting up your tub is quick and straightforward—no tools required. Simply connect the chiller, attach the filter, plug it into a standard 120V outlet, fill the tub with water, and you're ready to go. In fact, it usually takes longer to fill the tub than it does to set it up!
Maintenance
Our tubs are designed for easy use with minimal upkeep. The primary maintenance item is the filter. With the help of our built-in ozone system and oversized 20" filter, your water stays clean—but regular filter and water changes are essential.
Residential Use
- Replace the filter and change the water every 2–3 months, or sooner if the water becomes cloudy or jet flow slows.
- Check out Maintenance Recommendations & Directions
Tips
- 💡 For convenience, change the water whenever you change the filter.
- Replacement filters are available here.
Outdoor Use
Yes — our tubs are essentially a human-sized Yeti cooler and are built to perform great outdoors. If your tub will be outdoors, our Moonshine (white granite) color is the best option. For Black Tubs, full shade/indoors is required, as direct sunlight can cause excess heat absorption.
In hot summer climates, the thick insulation in both the tub and lid, combined with a powerful 1/2 HP chiller, help maintain consistently cold water temperatures.
In colder conditions, our chiller has a built-in heater that helps protect the unit and maintain consistent water temperatures.
However, if outdoor temperatures drop below 15°F for 4+ consecutive days, we recommend either:
- Pausing use by draining the tub and bringing the chiller and filter indoors, or
- Moving the entire tub indoors if you plan to continue using it
For complete instructions, please refer to our Winterization Guide to ensure your tub remains protected and covered under warranty.
Like any outdoor furniture or appliance, keeping your tub indoors or in a covered area will help preserve its condition long term and reduce weather exposure.
Required Clearance
To ensure proper airflow and allow easy access for maintenance, we recommend the following:
- BIG Vent (back of unit): Leave at least 12 inches of clearance.
- Chiller Side (left vent): Keep this side open whenever possible for easy access to the chiller and components.
- Opposite Side (right vent): Can be placed close to a wall if needed.
See the Clearance Guide image
About the Chiller, Pump, Massive Filter, Ozone
About the Chiller
Our ½ HP chiller with freeze protection cools the water to 39°F while using just 3–4 amps of power. It automatically cycles on and off as needed to maintain your set temperature, and is easily adjusted with built-in controls—no app required.
About the Pump
Our high-efficiency Danner pump (1,200 GPH) continuously circulates the water to keep it clean, clear, and ready to use. The pump is designed to run 24/7 and should always remain submerged in water during operation.
About the Filter
Our oversized 20-inch filter provides exceptional filtration capacity, meaning less frequent maintenance. Most residential users only need to replace the filter every 2–3 months, depending on usage.
About the Ozone System
Our built-in ozone generator automatically runs on a timer to help keep your water clean and fresh. When it operates, ozone is injected into the water through the circulation system to reduce bacteria and other contaminants, minimizing the need for chemicals.
For most residential users, we recommend setting the ozone system to run 6-10 hours each night for optimal water quality.
Why No Wi-Fi?
Changing the temperature of any cold tub isn’t an instant process; therefore, we felt an app simply over complicated the process and added unnecessary cost.
Changing the temperature on Cold Creek Tubs takes only seconds and can actually be faster than with most apps. Simply open the side vent and reduce or increase the temperature. That’s it.
Will I Fit?
Yes! Our tubs are designed with a deep and spacious layout to comfortably fit users of all sizes. We've had customers and athletes up to 6'7" fully immerse up to their necks with ease. You'll have plenty of room to get the most out of your cold water experience.
There are also multiple ways to use the Cold Creek Tub, whether you're new to cold therapy or already hooked:
- Sit for full-body immersion (legs can rest flat or against the wall in a crouched athletic position)
- Kneel and rest your arms for lower-body immersion
- Or sit on the decking and dip your feet in to ease in gradually
No matter how you use it, the Cold Creek Tub is built to support your routine, your way.
What Materials Do We Build With?
With over 25 years of manufacturing experience, every Cold Creek Tub is designed, engineered, and manufactured in-house, giving us complete control over quality from start to finish.
Our tubs are built using high-quality rotomolded polyethylene—the same ultra-durable material used in premium coolers and kayaks. The shell is then injected with 4 inches of foam insulation.
The tub, lid, and step are finished with marine-grade EVA foam decking. While it has the look of wood, it's actually the same non-slip, cushioned material used on premium wakeboard boats, making it comfortable, durable, and ideal for both indoor and outdoor use.
Leaving Your Tub Unused (vacation / out of town)
If you’ll be away for 3+ weeks, we recommend:
- Draining the tub completely
- Unplugging the unit
For tubs located outdoors in cold temperatures, the chiller and filter should always be brought indoors to prevent potential damage.
Winter Care
Your Cold Creek chiller includes built-in freeze protection to help protect the unit during cold weather. The key is to leave your tub powered on, allowing the pump to continuously circulate the water and the freeze protection system to do its job.
If temperatures are expected to remain below 15°F for several consecutive days, we recommend following our Winterization Guide to help protect your tub and maintain warranty coverage.
Like any outdoor appliance, storing your tub under cover or in a sheltered area will help preserve its appearance and protect it from the elements over time.
Energy Usage & Cost
Energy use is very minimal. The pump draws just 1.5 amps, which in most states costs around $0.50–$1.00 per day to operate, depending on local electricity rates.
- Example: In California (where electricity averages ~$0.30/kWh), that’s about $1 per day.
- States with lower electricity rates will be closer to $0.50/day.
The chiller is also designed for efficiency — it remains in standby mode and only turns on when needed to maintain your set temperature. It does not run 24/7.
VERTICAL TUB
Will I Fit?
The Vertical Tub is a great fit for most users up to 6'3" and around 220lbs. Most people within this range can achieve full-body immersion, especially if they're reasonably flexible.
If you're over 6'3", have a larger build, or have limited mobility and prefer easier entry and exit, our Horizontal Tub will be a more comfortable option.
See the videos below for real-world examples of users ranging from 5'5" to 6'3" using the Vertical Tub:
Which Setup Is Right for Me (Tub Only or Full Setup)?
Our Vertical Cold Tub is available in two setups—it simply comes down to how you plan to use your tub.
• Vertical Full Setup
Includes the all-in-one cooling & filtration unit, fully concealed beneath an enclosed step.
Designed for effortless, daily plunging—set it and forget it with clean, consistently cold water.
• Vertical Tub-Only Setup
Includes the tub and small step, and pairs with ice molds for manual cooling.
Ideal for DIY setups, ice plungers, or those just getting started—a flexible, lower-commitment option.
Dimensions & Specs
Specs (Both Setups)
- Interior Dims: 24.5" W × 29" L × 38.5" H
- Tub Weight (Dry): 82 lbs
- Fill Capacity: 48 gallons recommended; 75 gallons max (full)
Full Setup (Tub + All-in-One Unit)
- Exterior: 27.5" W × 56" L × 40" H (44" H with lid)
- Tub Weight (Dry): 82 lbs / Filled Weight: ~530–700 lbs
Tub Only (Tub + Small Step)
- Exterior: 27.5" W × 32" L × 40" H (44" with lid)
- Filled Weight: ~455 lbs filled
Electrical Requirements
Full Setup (Tub + All-in-One Unit)
- Requires a standard 120V / 15A GFCI household outlet
- Includes a 6 ft power cord (extension-cord compatible)
Tub Only (Tub + Small Step)
- None! Just place it anywhere and add ice (Cold Creek Ice Molds make it even easier)
Delivery & Setup
Shipping and setup are simple.
The Full Setup (with Chiller Unit) ships via FedEx Freight. Once delivered, you can be up and plunging in just 10–15 minutes. See Instructions
The Tub-Only option ships via Ground directly to your door. No installation required—simply fill with water and add your Ice Molds.
Water Maintenance
Our Vertical Tubs are designed for simple, low-maintenance care. The All-in-One Cooling & Filtration Unit works continuously to keep your water fresh, but routine upkeep is important for optimal performance.
For residential use, we recommend:
- Changing the water monthly
- Changing the 5" filter monthly (for Full Setup models)
Quick & Easy Draining:
The built-in drain spout at the bottom of the tub connects to any standard garden hose, making draining fast and convenient.
Filter Changes:
Simply remove the 5" filter from the chiller unit and replace it with a Cold Creek replacement filter.
For step-by-step instructions, visit our Routine Care & Maintenance page.
Where Can I Place My Tub?
You can place your Vertical Tub indoors or outdoors, anywhere that fits your space. Our tubs are fully insulated, extremely durable, and built to handle year-round conditions — from freezing winters to hot climates.
The chiller includes built-in freeze protection to help keep the system running safely and reliably in cold weather.
With its compact footprint and clean, modern design, the Vertical Tub fits easily in tight spaces and looks great in a home, gym, backyard, garage, or patio.
How Do I Drain the Tub?
Each tub features a built-in drain spigot at the bottom. Simply attach a standard garden hose, direct it to a suitable drainage area, and the water will drain automatically using gravity.
Routine Care & Maintenance Instructions
To drain directly from the drain spigot:
- Unplug your tub.
- Open the valve located above the drain spigot.
- Water will begin flowing out automatically.
To use a hose to direct the water:
- Unplug your tub.
- Attach a standard garden hose to the drain spigot.
- Place the other end of the hose in a suitable drainage area.
- Water will drain automatically using gravity.
To refill the tub:
- Close the blue valve above the hose spigot to begin refilling.
- Fill with water
- Plug tub back in to power on.
Winter Care
The Vertical All-in-one chiller has a built-in heater that helps protect the unit and maintain consistent water temperatures in colder weather.
However, if temperatures stay below 15°F for an extended period and you notice the water flow beginning to slow, we recommend disconnecting the chiller and bringing it indoors until temperatures rise.
The good news is you can absolutely keep plunging! We actually encourage using the tub as a tub-only during the coldest part of winter. Simply disconnect the chiller, bring it indoors, and let nature do the work. A layer of ice on the surface is completely normal—and honestly, one of our favorite ways to cold plunge is breaking through the ice before hopping in.
Important: Never leave the chiller unplugged with water inside during freezing conditions, as this can cause damage.
Leaving Your Tub Unused (vacation / out of town)
If you’ll be away for 3+ weeks, we recommend:
- Draining the tub completely
- Unplugging the unit
For tubs located outdoors in cold temperatures, the chiller should always be brought indoors to prevent potential damage.
Can I Upgrade Later?
Absolutely — you can upgrade anytime. The Tub-Only setup has built-in upgrade compatibility, so adding the All-in-One Unit and enclosed step is quick and easy. If you started with the Vertical Tub Only and now want the full cooling and filtration system, simply purchase the All-in-One Cooling Unit & Enclosed Step, which includes everything needed for consistent cooling and clean, clear water.
What's Included?
The Vertical Full Setup includes an All-in-One chiller that is a fully integrated cooling & purification unit — everything is built into one compact chiller housing to deliver consistent, clean, always-cold water. It includes:
- ½ HP chiller with freeze protection
- 24/7 circulation pump
- 5" filter
- Ozone purification system
- Child Locks
Keeps your tub always ready — just remove the lid and plunge. The system is fully hidden under the enclosed step for a clean, seamless look.
Can I Use My Own Chiller?
Yes — our Tub Only setup is designed for easy integration with existing chillers, featuring 3/4" bulkhead fittings for a simple connection.
Check out our DIY setup video using the Tub Only.
COMMERCIAL USE
Can I Use My Tub Commercially?
Yes! Our Horizontal Tub is an excellent choice for gyms, wellness studios, recovery centers, athletic facilities, and other commercial settings.
Installation is the same as a residential setup and simply requires:
- A standard 120V electrical outlet
- A nearby water source to fill and drain
- 12 inches of clearance around the big middle vent for airflow and access
- A flat surface indoors or outdoors (outdoor installations should be fully shaded or covered)
The primary difference between residential and commercial use is maintenance. Because commercial tubs see higher usage, they require more frequent water changes and filter replacements. See the Commercial Details for recommended maintenance.
Commercial Maintenance
We’re excited for you and your guests to experience the Cold Creek Tub difference! Whether you're operating a gym, spa, or wellness center, consistent maintenance is key for peak performance and hygiene.
Maintenance for Horizontal Tub:
- Every 3-5 Weeks: Replace the water filter
- Every Month: Drain and refill the tub with fresh water
👉 For full details, check out our Commercial Use Care Guide.
WARRANTY & SUPPORT
Warranty Coverage
We stand behind our products with the following warranty coverage:
5 Years: Full coverage on all components except the chiller (normal wear & tear).
2-Year Warranty on the Chiller: The chiller is covered for 2 years, except when used in a commercial environment, where it is covered for 1 year. Chiller Warranty Upgrade: You can extend your chiller warranty to 5 years for $299.
Out-of-Warranty? We've Got You Covered: If your chiller fails outside of the warranty coverage, no stress — we've got your back. We offer replacement chillers at a discounted rate to keep you up and running without the hassle.
Support & Troubleshooting
Our mission is to build the best cold tubs and provide the best customer support. Whether you're deciding which tub is right for you, setting up your new tub, or need help years down the road, our team is here for you.
You'll find guides, troubleshooting tips, and helpful videos in our Help Center. If you still have questions, we're always happy to call, text, or email—we're just a message away!
Financing
Absolutely. We’ve partnered with Affirm and Shop Pay to offer flexible, low-interest financing options to fit your budget. Simply select your preferred provider at checkout.
You can also learn more about using HSA/FSA funds here.
International Shipping
We are currently only shipping to US Territories.