Great tub, great servoce

This cold dunk is built well, priced well, and has great customer service. A

Tub arrived on time. No big deal to me but white glove service wasn’t present. Delivery just dropped pallet in garage and left. Set-up was easy for one person and after a call about a fitting and a quick response I was up and plunging. Use it every morning, I’ve even been able to convince my wife and son to plunge their legs! Team at cold creek is super responsive to answer any question and the product has exceeded my expectations.

I own a biohacking performance and recovery center, we have been in business for several years and when looking to upgrade my cold plunge I found cold creek tubs and it’s been the best investment and upgrade to our facility for many reasons. Aesthetically the tub looks amazing, the operating system and maintenance makes it easier to keep cleaner longer and easy to clean out on a regular basis. Their customer support goes above and beyond and the turn around time from purchase to install was incredible. What’s even better is they are a family run business local to California all American made which I love. Thanks guys, great product and amazing support.

I recently received my cold plunge. I was anxious to set it up and use it. While setting it up, I experienced that the filter housing could not be connected. I contacted CC and was pleased that I was immediately able to chat with someone, who then FaceTimed me to see my issue. They determined that they had sent the wrong filter housing. They overnighted another one which was supposed to be the correct one, but it was the same incorrect one that they had shipped with the new plunge. Again, they responding promptly and over nighted the correct one, which has been properly installed. I am enjoying my cold plunge. I was pleasantly surprised with the level of customer service. They also told me that they would send me some extra filters and a tee shirt, which I haven’t received. Overall I’m pleased.