Our Cold Creek Sisu setup is absolute perfection. The quality of the materials, marine-grade foam up top, the magnetic grates on the sides for easy access to equipment, and the efficient chiller are a game changer over our previous setup. Most importantly, Payton and the Cold Creek team are highly communicative and treat you like family. This team is quick to respond and always available to help. I am 6’4” and the tub feels deep! It thoroughly covers my entire body and it’s easy to dunk too. The water is always crystal clear due to the the next-level filtration and ozone system that runs each night. I’d also like to add the unit is whisper quiet and looks so nice next to our Sisu cabin sauna. Thank you Cold Creek!

Tub arrived on time. No big deal to me but white glove service wasn’t present. Delivery just dropped pallet in garage and left. Set-up was easy for one person and after a call about a fitting and a quick response I was up and plunging. Use it every morning, I’ve even been able to convince my wife and son to plunge their legs! Team at cold creek is super responsive to answer any question and the product has exceeded my expectations.

I own a biohacking performance and recovery center, we have been in business for several years and when looking to upgrade my cold plunge I found cold creek tubs and it’s been the best investment and upgrade to our facility for many reasons. Aesthetically the tub looks amazing, the operating system and maintenance makes it easier to keep cleaner longer and easy to clean out on a regular basis. Their customer support goes above and beyond and the turn around time from purchase to install was incredible. What’s even better is they are a family run business local to California all American made which I love. Thanks guys, great product and amazing support.

I love your guys story and being family owned. Everyone raves about your customer service. Your availability was great (I had zero issues but still reached out a few times to make sure all was good). I love the design. I didn’t want a typical lay down style nor a tall barrel style, this is perfect in-between. Only complaint is the lid. The intention of it is great but doesn’t seal well. Has quite a bit of movement between the tub and lip of lid. I can see the water where the hand hold is at. I keep covered with towel but still get gnats in the water (I live in country). Overall I recommend and would buy again. Hopefully lid can be improved though! Thank you so much

Extremely happy with the customer service and product quality speaks for itself. I had questions prior to purchasing the tub and had an almost immediate response by the team. They were able to answer my questions and find me a solution much faster than other cold tub companies I’ve come across. From my initial questions to the delivery, customer service team was incredible. Install was super easy as well. 10/10 recommend